You’ll see specific examples of these 3 Golden Rules in action in just a moment but first, let’s finish with the 4th step in helping you choose the right words. When you don’t know how to word your request, follow the 3 Golden Rules. In doing so, you may feel unsure about the best way to word your question. Now that you’ve determined the priority of your request and identified the right communication style, it’s time to make your request. Not only will this save you a significant amount of time, but you will have an opportunity to prepare your response according to the style of communication. In a professional environment, this is especially true and it translates into each person’s preferred style of communication. You may have heard the expression, “ time is money.” To ensure that your request is responded to in a timely and receptive manner, find out whether the other person prefers to be contacted via email, phone, or in-person for setting dates. Just as you might be trying to beat the clock, your coworker or boss may also be trying to do the same for a number of other tasks. In other words, is it urgent? Or can it wait? Before you approach the other person, determine whether the reason for your meeting is a priority.

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